24/7 Access to Medical Advice GRAMS is open and available for our patients 8:30am-4:30pm Monday to Friday. Outside of these hours, we cant be there to physically assist you and direct you to the best resources for your health.During hour closed hours Healthdirect can be accessed for after-hours advice. For 24 hour health advice you can count on, reach out to Healthdirect. Call 1800 022 222