Policies and Vision

Mission

GRAMS mission is to provide high quality and progressive health care to Aboriginal people.

GRAMS: An organisation of Aboriginal people, for Aboriginal people, controlled by Aboriginal people. 

Vision

Our vision is for Aboriginal people to live healthy lives, enriched by a strong living culture, dignity and justice, and that GRAMS is recognised as a driving force in achieving this.

Values

GRAMS is a values-driven organisation represented by five core characteristics 

Respect

Acknowledgement that all people are different from each other in some way; no better, no worse than ourselves, just different. GRAMS accepts and values all people without judgement, and is open to positive relationship building. 

Empowerment

Believe that greater health and well-being gain can be achieved by sharing our knowledge, experience and expertise in ways that build confidence and independence. 

Excellence 

Pursue high-quality performance in all that we do; as employees, as an organisation and as members of our community 

Compassion 

Respectfully care for each other and all those to whom we serve 

Accountability 

Behave ethically and responsibly and conduct business and promotes professionalism, transparency and integrity. 

Your Privacy

Your medical record is a confidential document. It is the policy of this practice to maintain security of your personal health information at all times and to ensure that this information is only available to authorised members of staff

Results, Reports and Clinical Correspondence

GRAMS ensures all patient investigation results, reports and incoming clinical correspondence are appropriately received, reviewed, acted upon and incorporated into the patient health record in a timely manner.